Basic support for managing and monitoring ticketing systems, including:
Checking and updating tickets regularly
Categorizing and prioritizing issues
Forwarding critical alerts
Generating weekly or monthly summary reports
Support for WHM and cPanel account management, including:
Creating and managing cPanel/email accounts
Troubleshooting basic issues like quota errors and email delivery
Adjusting disk quotas and reviewing weekly account status
You’ll receive a simple monthly report that includes:
Summary of actions taken
List of tickets or issues handled
Recommendations for future improvements (if applicable)
All three services above combined into one package:
Ticketing Tool Support
WHM/cPanel Support
Monthly Documentation & Reporting