Ticketing Tool Support
Basic support for managing and monitoring ticketing systems, including:
- Checking and updating tickets regularly
- Categorizing and prioritizing issues
- Forwarding critical alerts
- Generating weekly or monthly summary reports
WHM/cPanel Support
Support for WHM and cPanel account management, including:
- Creating and managing cPanel/email accounts
- Troubleshooting basic issues like quota errors and email delivery
- Adjusting disk quotas and reviewing weekly account status
Monthly Documentation & Reporting
You’ll receive a simple monthly report that includes:
- Summary of actions taken
- List of tickets or issues handled
- Recommendations for future improvements (if applicable)
Complete Support Package
All three services above combined into one package:
- Ticketing Tool Support
- WHM/cPanel Support
- Monthly Documentation & Reporting
